We are here to help

Need help with bookings, listings, or your account? Start here.

This page gives you the fastest path to support. For booking-related issues, the dashboard ticket flow is the best place to start.

My Support Tickets Open Dashboard

Fast response Booking help Account support

Best ways to reach us

Email: support@staybix.com
Phone: +91 63975 19740
Dashboard tickets: the fastest route for booking issues

For urgent booking problems, create a ticket from your dashboard so we can track the issue against your account and booking ID.

Typical response windows

Most non-urgent queries are answered during business hours. Support teams usually respond fastest when you include your booking ID, STB ID, and a clear description of the issue.

Booking questions: include booking ID and room name
Account help: include your STB ID and registered email
Platform issues: attach a screenshot if possible

Common questions

Where do I see my bookings?

Open your dashboard and tap My Bookings to view all active and past requests.

How do I raise a complaint?

Use Help & Support in your dashboard or visit My Support Tickets.

What details should I share?

Booking ID, room title, date, and a short note help us solve issues faster.

Need a quicker start?

If you already know your issue, go directly to the dashboard ticket form and add a screenshot or PDF for faster review.

Track Tickets Report an Issue